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Privacy Policy

This privacy policy has been compiled to serve better those concerned with how their ‘Personally Identifiable Information (PII)’ is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person or identify an individual in context. 


Please read Cemseal Industry Limited (Cemseal)’s privacy policy carefully to understand how we collect, use, protect, or handle your Personally Identifiable Information following our website.


Note: Cemseal may change this policy from time to time by updating this page. 


You must check this page from time to time to ensure that you are happy with any changes. This policy is revised and effective from 01/04/2022.


What Personal Information Do We Collect From The Visitors Of Our Website?

When you place an order or create an account on our site, you may be asked to provide your personal information to enhance your experience.

We may ask for the following information:

  • Name, GST Details (if any) and phone number

  • Address—for product delivery

  • Demographic information such as City, postcode, preferences, and interests

  • Other data relevant to service inquiry, customer surveys, and offers

What Do We Do With The Information We Gather?

We need the information to help us better serve you and understand your needs.

  • Internal record-keeping

  • We may use the information to improve our products and services.

  • We may also send you an occasional promotional email about new products, special deals, or other information you’ll find interesting.

  • We may also contact you for feedback or market research using your provided information.

  • You can expect to hear from us via email, phone, fax, or regular mail. We may use this information to make the website your own.

When Do We Collect Information?

  • We collect information from you when you visit, enter, or register on our site.

  • Based on your use of our site, we may collect and store certain information about you.

  • As a result of the data we collect from you, we can better understand your demographics, interests, and habits to provide you with better service and security. 

This information may include the URL 

  • you just came from (whether or not it is on our site), 

  • you next go to (whether or not it is on our site),

  • the information stored in your browser

  • the IP address.

Why Do We Ask For Registration?

  • To take advantage of some site features, you must register and create a customer account free of any cost after filling up the form to connect with us as a distributor/ dealer/ customer.

  • Free registration and a customer account are required to use some of the site’s features.


We may ask for your: 

  • name, 

  • email address, and 

  • password information.

Our security system relies on your password. Never give out your password to anyone else. However, you should reset your password immediately if you think it has been compromised. We recommend to use 2 factor authentication technique to make your account more robust.


How Do We Use Your Information?

If you provide us with information, we may use it to improve our services. We use information when you: 

  • register, 

  • make a purchase, 

  • sign up for our newsletter, 

  • respond to a survey or marketing communication, and

  • surf the website. 

How Do We Protect Your Information?

  • Our secured networks protect your personal information. 

  • Moreover, only a few people are allowed access to these systems, and they are obligated to keep the information private.

  • Secure Sockets Layer (SSL) technology encrypts all sensitive/credit information you provide.

  • Your personal information is protected by various security methods when you enter, upload or access your information on our site.

  • We do not utilize PCI-compliant vulnerability scanning or PCI-compliant scanning.

  • We only provide products and articles and never ask for your credit card information.

  • We conduct regular malware scanning.

How Do We Handle Transaction?

We do not handle any transaction made by you online for payment. All payments are done via cash/ cheque/ electronic transfers. And, the entry of the same is made in the system with full visibility to you via customer portal.


Do We Use Cookies?

Yes, we use cookies to help us remember and process the items in your shopping cart.

As a result, we can better serve you by learning about your preferences from previous and current website behaviour.

Cookies assist us in compiling statistics about how visitors use the website and how they interact with it so that we may continue to improve their experience and the services listed on the website.


Note:

  • You can opt to have your computer notify you whenever a cookie is being sent, or you can choose to block all cookies from being sent to your computer. 

  • You can see information from the browser help menu on how to change your cookies.

  • Some functions will be unavailable if you disable cookies. However, the user experience will not be affected, and you will still be able to place orders.

Third-Party Disclosure

The information you provide is not sold, traded, or otherwise transferred to third parties.


Third-Party Links

There are no third-party items or services available through our website.


CAN-Spam Act

CAN-SPAM Act defines commercial email, specifies regulations for commercial messages, allows recipients to opt out of receiving them, and imposes severe penalties for violators. The CAN-SPAM Act is an integral part of the legislation.


We collect your email address to:


  • Exchange special deals and discounts.

  • Continue to send emails after the purchase has been completed.

  • To be under CAN-SPAM, we agree to the following:

  1. Never use subject lines or email addresses that are fake or misleading.

  2. Identify the message as an advertisement.

  3. Include the physical location of our business or site headquarters.

  4. Respond immediately to requests to unsubscribe or opt out.

  5. The bottom of each email should include a link for users to unsubscribe from the service.

You can unsubscribe from our emails by sending us an email. We will promptly unsubscribe you from ALL communication.


Contact Us

If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us using the information below:

Cemseal Industries Limited

306, Sarthik Complex, Above Golden Time Showroom,

Nr. Isckon Cross Roads, Satellite, Ahmedabad - 380058


Mobile: +91 9099 266 166

Email: info@cemseal.net

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